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Terms of Service

"Yoshioka jin (Kyoro Shibori Museum) online store" (hereinafter referred to as "this service") is operated and sold by Yoshioka Jin Co., Ltd.

Yoshioka Jin Co., Ltd. (hereinafter referred to as "our company") defines the terms of use (hereinafter referred to as "this agreement") of the "Yoshioka jin (Kyoro Shibori Museum) online store" that it operates as follows.
Those who use this service agree to the following items.
In addition, please confirm and agree to the "Notice about Shopping and Notes" before purchasing.

1. General rules

[1] These Terms shall be applied to those who use the Company and the Service (hereinafter referred to as "Users").
[2] Our company can change the contents of this agreement and this service without obtaining the prior consent of the user.
[3] Member registration is required to use the service. Please note that if you have not completed membership registration, you will be registered as a member once the purchase procedure is completed.

2. Handling of personal information

[1] When using this service, the personal information of the user registered with our company will be used for the following purposes.
(1) Delivery of products required for providing this service, payment procedures, etc.
(2) Provision of various information such as product information, services, lifestyles, and culture to users
(3) Activities such as marketing research for new products and product renewals
(4) Execution of other work incidental to the above

[2] To facilitate the provision and operation of this service, we may outsource the handling of user's personal information to the subcontractor to the extent necessary for the business. In that case, we will properly manage and supervise the contractor so that personal information can be safely managed.

[3] In order to protect serious profits such as disclosure to contractors based on the above [2], consent of the user, or provisions of laws and regulations, public life and property, etc. Unless necessary, we will not provide your personal information to a third party.

[4] We will strive to keep your personal information accurate and up to date. In addition, in order to respond reasonably to the disclosure, correction, suspension of use, etc. of the user's own personal information, we will set up a "customer contact" to respond to inquiries and consultations. When we receive a request for disclosure, correction, deletion or suspension of use of personal information from ourselves, we will confirm the identity of the individual and respond within the necessary range.

[5] If part or all of the registered personal information is lost due to a disaster or system failure, we shall not be responsible for the loss of information.


3. Information provided on products, etc.

[1] Although every effort has been made to ensure the accuracy of the information contained in this service, there is a possibility that it may contain misleading statements or typographical errors. We shall not be liable for any loss or damage caused by it.

[2] If the price information is incorrect, we may not be able to accept your order even after it has been confirmed. In that case, we will contact you with the legitimate information and confirm your purchase intention.

[3] We try to display the displayed images as faithfully as possible, but due to the settings and characteristics of the PC monitor, there may be some errors in the tint when compared to the actual products. The Company shall not be liable for any requests or requests from users regarding this matter.

4. Purchase of goods

[1] After purchasing the product, we will not accept cancellation, change or shipment of multiple orders even if the product is not shipped.

[2] All the products we handle are in stock, so please forgive us when they are out of stock.

[3] If the product is still out of stock after the purchase, we will cancel the order for the missing product and only ship the remaining products. Please note that we will not contact you at that time. Also, if you order only one item and it is out of stock, we will contact you by phone or email.

[4] In the case of limited products, there may be a limit of 1 purchase per person.

[5]Customers who have purchased the product for sale (resale, etc.), and who have returned or refused to receive it, may not be able to place an order.

[6] Products will be shipped within 1 to 4 business days after receiving your order. We will inform you about some limited-edition products and pre-ordered products that require a longer delivery date than usual.

[7] If there are multiple orders to the same delivery destination or if the total amount of purchases exceeds 100,000 yen, we may contact you to confirm the order. .. Also, in this case, the product will be shipped after confirmation, so it may take some time before shipping.

[8] Minors must apply with the consent of their parents.

[9] We refuse to refuse receipt without reason after purchase. In addition, if you refuse to receive the product after shipping, or if you are out of the office for a long time, we may refuse the purchase through this service.

[10] Regarding the selling price of the product, the displayed amount at the time of purchase will be the charged amount unless there is a mistake. Even if the sale price is officially changed after purchase, regardless of whether or not the item arrives, we cannot refund the difference or cancel the order.

[11] Regarding the shipping of some products (including reserved products), the products will be shipped after the estimated arrival date as stated on the product page. If you purchase multiple items, all items will be shipped as soon as they are ready.

[12] Please note that the selling price of the product may change without notice. The selling price will be the price when the customer ordered, regardless of whether the product arrived or not.

5. Return and exchange of merchandise

[1] We will not accept returns or exchanges of products unless the product is defective, damaged during shipping, wrong in packaging or otherwise approved by us. In addition, we will only accept returns and exchanges if we contact you within one week after the item arrives, and in other cases, we will not be liable for defects.

[2] Some items subject to SALE may include some items with small scratches or stains. Please be aware of this before ordering. Please note that we will not accept any exchange or return if we cannot judge it as an obvious product defect.

[3] If you wish to return or exchange, the returned item must arrive at our company. As soon as the product arrives, we will check whether it can be returned or exchanged.

*Items that are not eligible for replacement-If the customer is responsible for damage or damage, or if the product has been used even once-If the product tag is removed-If the product is ordered outside of this site-Products If you contact us after the 8th day after arrival-Sale/Outlet products

[4] For customers residing in Japan, the order amount including all consumption tax (applied at the time of purchase) will be refunded. However, please note that this does not include the original shipping charges. For customers residing in other countries, we will refund the order amount including all VAT or sales tax (applied at the time of purchase), but the original shipping charges and import duties levied on receipt Please note that is not eligible for a refund. Please contact your local customs office for refund of import duties.

6. Disclaimer

[1] We do not provide any guarantee for the completeness or accuracy of this service or the information provided.

[2]The Company shall not use the Service or use the information or contents contained in the Service, unless the cause is attributable to the Company (including business contractors). We shall not be liable for any direct or indirect damages caused to.

[3] In the following cases, this service may be suspended or stopped without prior notice or consent to the user. The Company shall not be liable for any disadvantage or damage to the user due to the following situations.

(1) Regular maintenance, renewal of the system of this service and in case of emergency (2) When it becomes difficult to provide this service due to force majeure such as fire, power failure, natural disaster, etc. (3) Due to other unforeseen circumstances, When it becomes difficult to continue providing services

[4] Although we will encrypt the personal information entered and transmitted by the user when using this service, we will store and manage it strictly and pay sufficient attention to the protection of personal information. We cannot guarantee that information will not be leaked, lost, or tampered with by a third party.

[5] The Company, except for the reasons attributable to the responsibility of the Company (including business contractors), for damage to the user or third party caused by information leakage, loss, falsification by a third party, etc. , Take no responsibility.

7. Other

[1] In case of any problems that cannot be solved by this agreement regarding the use of this service, it shall be resolved through a sincere consultation between our company and the user.
[2] If a lawsuit is required for the use of this service, the law of Japan will be the governing law and will be taken in the court of jurisdiction where the Company is located.​

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